Australian-owned BPO for smarter offshore teams
OutForce builds dedicated offshore teams in the Philippines that work as an extension of yours — 750+ professionals across Manila, Cebu and Clark since 2018. Top Filipino talent, AI-assisted hiring, secure Class A facilities, and pricing you can actually see. You keep control; we handle everything else.
The future force of offshore recruitment & outsourcing
Tailored solutions for every sector
Specialist teams trained on the workflows, tools, and compliance demands of your industry.
Telecommunications
Billing operations, network support, and customer care that keep subscribers connected and providers competitive.
Discover →Financial Services
Payment processing, fraud screening, and regulatory support so institutions can stay focused on clients and growth.
Discover →Healthcare
Medical billing, claims handling, and patient support delivered with accuracy and strict compliance.
Discover →Transportation
Logistics coordination, fleet admin, and route support that lower operating costs and keep deliveries moving.
Discover →Cut costs. Scale fast. Stay in control.
- Transparent pricing, full control. One clear rate — salary plus a fixed service fee. No hidden charges, and you manage your offshore team as if they sat in your office.
- End-to-end savings. Recruitment, HR, payroll, IT, and compliance are all handled for you, removing the overhead that makes local hiring expensive.
- Rapid scaling. Deploy in as little as two weeks from premium, enterprise-secure facilities in Manila, Cebu, and Clark — and flex headcount up or down with no lock-in contracts.
Stronger teams. Smarter processes. Better tech.
People
AI-assisted screening surfaces the strongest candidates before a human ever interviews them, so hiring stays skills-first. Our Philippine teams embed directly into your operations.
Process
We tune workflows, remove friction, and automate the repetitive — reducing risk and keeping quality consistent from recruitment through day-to-day management.
Technology
AI, automation, and real-time analytics run on enterprise-grade security and cloud tooling inside Class A facilities — reliability you can audit.
Meet OutForce AI — the automated side of your team
- An AI receptionist that answers every call. Books meetings, raises tickets, recognises your customers — 24/7, no hold queues.
- Robots for the repetitive work. RPA bots take over data entry, reports, and multi-system busywork with zero errors.
- Humans for everything else. Your dedicated OutForce team handles the exceptions, so the AI never leaves a customer stranded.
Why industry leaders trust us
Choosing OutForce was one of our best calls this year — they brought structure and a team that was productive from week one. We scaled faster than we expected.Stephen J. RossCEO — Ross Insurance Brokers
Reliable and professional at every step. Onboarding and day-to-day support were smooth, and we felt looked after the whole way through.Deb KozarisCOS — The Card Network
Recruitment, HR, admin — everything ran without us having to chase it. The team they built genuinely feels like an extension of ours.Catherine DixNED — Webprofits
What dedicated teams have delivered
Real engagements, real numbers. See all case studies →
City Finance: 3× more collections
A 10-role collections and reception team moved to OutForce and was live in four weeks — collections tripled and attendance problems ended.
Read the case study →Amazon One Medical: finance & procurement
A Manila team integrated with Coupa and NetSuite on U.S. hours, scaling with membership growth instead of ahead of budget.
Read the case study →Accounting firms: 50–75% lower staffing costs
Dedicated AP/AR, bookkeeping and reconciliation capacity, with retention above 95% protecting institutional knowledge.
Read the case study →Businesses that scale with us
Ready to build your offshore team?
Tell us the roles you need. We can have a dedicated team working alongside yours in as little as two weeks.